• Call centre design, operation and optimisation : a structured and scientific based approach 

      Du Preez, Johan Joubert (Stellenbosch : University of Stellenbosch, 2008-03)
      Call centres form an increasingly important part of the modern day business environment and perform an important role in the strategic and operational aspects of organisations. Call centres have emerged and developed to ...
    • Designing a decision support tool for nurse scheduling at Stellenbosch Hospital 

      Friedrich, Sonja (Stellenbosch : Stellenbosch University, 2011-12)
      ENGLISH ABSTRACT: Providing sufficient healthcare to all South African citizens is of significant concern to government. Major problem areas lie in the prevention and control of epidemics, allocation of resources and health ...
    • Model-based decision support for subjective preference blending 

      Kellermann, Thomas Johannes (Stellenbosch : Stellenbosch University, 2019-04)
      ENGLISH SUMMARY: In a subjective preference blending problem (SPBP), the objective is to select a most pleasing alternative from a set of alternatives, based on the relative performances of the alternatives in respect ...
    • Operations research in telemedicine 

      Van Zyl, A. J.; Van Dyk, L. (Operations Research Society of South Africa (ORSSA), 2011-09)
      ENGLISH ABSTRACT: Telemedicine is the delivery of healthcare, where distance is an issue. This paper explores the use of operations research techniques to contribute to the successful implementation of telemedicine systems. ...
    • Scheduling evenly spaced routes in networks 

      Groves, G.W. (Stellenbosch : University of Stellenbosch, 2011-08-10)
      ENGLISH ABSTRACT: Please refer to full text for abstract.