A preliminary model for the systematic description of user-friendliness in dictionaries ['N voorlopige model vir die sistematiese beskrywing van gebruikersvriendelikheid in woordeboeke]
The user perspective is a central notion in current lexicographical discourse. This stems from the principle that a dictionary should in the first place be meant for use by a specific target user group, and as such the dictionary should be aimed at that target user group - it should be user friendly. In this article the point of departure is that the use of a dictionary should be regarded as a communicative act, which presents the opportunity to utilise insights gained in communication science in the metalexicography. From the general communication model for interpersonal communication, as found in literature on communication science, a lexicographical communication model is developed. From this model at least eleven lexicographical parameters can be derived according to which user-friendliness in dictionaries can be described in a systematic way. The structure that these parameters can offer in debating user-friendliness in dictionaries informs the formulation of a definition for the genuine purpose of a user-friendly dictionary.