• An analysis of trust amongst customers of independent community pharmacies 

      Pelser, Almeri (Stellenbosch : Stellenbosch University, 2018-03)
      ENGLISH SUMMARY : “Trust is the glue of life. It's the foundational principle that holds all relationships.” – Stephen Covey Healthcare involves an element of uncertainty and risk for the vulnerable individual who is ...
    • An assessment of the antecedents of church commitment 

      Van Tonder, Steven Paul (Stellenbosch : Stellenbosch University, 2011-12)
      ENGLISH ABSTRACT: The conception of relationship marketing has led to an increased interest in organisations developing long-term relationships with their members or clients. The emphasis has shifted from a transaction-based ...