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Now showing items 21-30 of 30
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Leadership and performance: a South African public sector case study
(Stellenbosch : Stellenbosch University, 2016-12)ENGLISH SUMMARY : Leaders in public sector departments in South Africa operate in an environment that is different from that in which private sector departments operate. They also have an array of challenges, but still ... -
Leadership approaches related to complex global risks : a literature study
(Stellenbosch : Stellenbosch University, 2019-04)ENGLISH SUMMARY : An increasingly globalised world presents countries such as South Africa with tremendous challenges and opportunities. Increasing interconnections between the economic, environmental, technological, and ... -
A NEPAD leadership development strategy : the SADC case
(Stellenbosch : Stellenbosch University, 2007-12)ENGLISH ABSTRACT: The overall aim of this study is to shape the future of the SADC through the New Partnerships for Africa’s Development leadership development strategy (NEPAD LDS), including a social responsiveness ... -
Patient flow management in a South African academic hospital: the Groote Schuur Hospital (GSH) case
(Stellenbosch : Stellenbosch University, 2017-03)ENGLISH SUMMARY : It is known that the South African healthcare system is overwhelmed by a relentless burden of infectious and non-communicable diseases, social inequalities, and insufficient human resources to provide ... -
Perceptions of municipal services by the Nelson Mandela Metropolitan Municipality residents in the Eastern Cape of South Africa
(Stellenbosch : Stellenbosch University, 2007-03)ENGLISH ABSTRACT: An exploratory study was undertaken to explore Walmer Township residents' perceptions of Nelson Mandela Metropolitan Municipality (NMMM) services. To this end, a household survey was conducted, involving ... -
Performance management of community police forums in the Western Cape: a case-based analysis
(Stellenbosch : Stellenbosch University, 2016-03)ENGLISH SUMMARY: Since the early 19th century, many organisations have implemented performance management because it leads to improved organisational results, as indicated in numerous articles and journals. This study ... -
A public sector model for governance, leadership and management development : the Namibian case
(Stellenbosch : Stellenbosch University, 2018-12)ENGLISH SUMMARY : The repositioning of public service training or management development institutes (MDIs) as they relate to governance and improved service delivery has been the focus of a number of studies largely conducted ... -
Service delivery improvement in the Western Cape Education Department (WCED) : a total quality management (TQM) approach
(Stellenbosch : University of Stellenbosch, 2005-12)Total Quality Management (TQM) sets out a framework for managers on how to improve business performance in all types of organisations. Organisational excellence must be integrated into the strategy of business through an ... -
Transparency in supply chain management : a South African local government case analysis
(Stellenbosch : Stellenbosch University, 2014-04)ENGLISH ABSTRACT: This study was conducted to assess transparency in Supply Chain Management (SCM) at local government. The case study of eThekwini Municipality as an institution at the local sphere of government was ... -
The use of social media as a public participation strategy in the public service of Namibia
(Stellenbosch : Stellenbosch University, 2015-04)ENGLISH ABSTRACT: This exploratory study attempts to establish the readiness of the Namibian government in using social media as a strategy for public participation. The subject of public participation as a strategy to ...
